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國際技術(shù)支持工程師（工作地點：天津） 1.負責海外市場業(yè)務(wù)的售前、售中和售后技術(shù)支持工作，包括提供技術(shù)咨詢、方案編寫、產(chǎn)品演示、圍繞客戶與渠道合作伙伴進行技術(shù)培訓等。 2.組織或配合線上、線下技術(shù)展示、宣傳，負責技術(shù)講解等； 3.負責訂單編制與審核相關(guān)工作； 4.提供交付技術(shù)培訓、交付現(xiàn)場指導(dǎo)、產(chǎn)品調(diào)試等； 5.提供故障維修等售后技術(shù)支持，配合處理客戶投訴，并及時解決問題； 6.收集競品產(chǎn)品和技術(shù)信息，提供改進意見。 任職要求： 1.本科及以上學歷，機械電子、機電一體化、電氣自動化等相關(guān)專業(yè)；英語口語可作為工作語言。 2.經(jīng)驗不限，優(yōu)秀的應(yīng)屆畢業(yè)生也可以。有海外留學經(jīng)歷優(yōu)先；有工業(yè)產(chǎn)品海外技術(shù)支持經(jīng)驗優(yōu)先； 3.了解CAD、solidworks等繪圖及設(shè)計軟件。 4.溝通協(xié)調(diào)能力、抗壓能力強，能適應(yīng)短期國外出差。 ★ International FAE (Tianjin) 1. Responsible for the pre-sale, sale and after-sales technical support of overseas market business, including providing technical consultation, program writing, product demonstration, technical training around customers and channel partners, etc. 2. Organize or cooperate with online and offline technology display and publicity, and be responsible for technical explanation; 3. Responsible for order preparation and review; 4. Provide delivery technical training, delivery field guidance, product debugging, etc.; 5. Provide after-sales technical support such as fault maintenance, cooperate with customers to deal with complaints, and solve problems in time; 6. Collect product and technical information of competitors and provide suggestions for improvement. Job Requirements: 1. Bachelor degree or above, major in mechatronics, mechatronics, electrical automation or related; Foreign preferred, Native English ; 2.3 years of industrial products overseas technical support experience; 3. Proficient in CAD, solidworks and other drawing and design software; 4. Communication and coordination skills, strong ability to work under pressure, can adapt to short-term business trips.