主要職責(zé):(基本功能)Principal Responsibilities: (Essential Functions)
? 供應(yīng)商和數(shù)據(jù)庫(kù):從頭開(kāi)始創(chuàng)建和維護(hù)一個(gè)全面的承包商數(shù)據(jù)庫(kù),確保準(zhǔn)確記錄所有相關(guān)信息并易于訪(fǎng)問(wèn)。與承包商和服務(wù)提供商建立并保持關(guān)系,以?xún)?yōu)化運(yùn)營(yíng)效率。與航運(yùn)公司合作管理報(bào)價(jià)、預(yù)訂和日常協(xié)調(diào)海運(yùn)物流。
Suppliers and Database: Create and maintain a comprehensive database of contractors from the ground up, ensuring all relevant information is accurately recorded and easily accessible. Establish and maintain relationships with contractors and service providers to optimize operational efficiency. Collaborate with shipping lines to manage quotation, to place bookings and daily coordinate maritime logistics.
? 報(bào)價(jià):為客戶(hù)/銷(xiāo)售請(qǐng)求準(zhǔn)備和管理報(bào)價(jià),確保有競(jìng)爭(zhēng)力的定價(jià)和及時(shí)交付報(bào)價(jià)以滿(mǎn)足客戶(hù)需求。為客戶(hù)準(zhǔn)備和管理報(bào)價(jià),確保有競(jìng)爭(zhēng)力的定價(jià)和及時(shí)的響應(yīng)。
Quotation: Prepare and manage quotations for client/sales requests, ensuring competitive pricing and timely delivery of quotes to meet customer needs. Prepare and manage quotations for clients, ensuring competitive pricing and timely responses.
? 協(xié)作:與銷(xiāo)售團(tuán)隊(duì)和跨職能團(tuán)隊(duì)密切合作。
Collaboration: Work closely with the sales team and with cross-functional teams.
? 接收并處理客戶(hù)和利益相關(guān)者的請(qǐng)求,確保所有詢(xún)問(wèn)都得到及時(shí)準(zhǔn)確的解決。與跨職能團(tuán)隊(duì)密切合作,簡(jiǎn)化運(yùn)營(yíng)并加強(qiáng)服務(wù)交付。
Receive and process requests from clients and stakeholders, ensuring all inquiries are addressed promptly and accurately. Work closely with cross-functional teams to streamline operations and enhance service delivery.
? 合同談判:與供應(yīng)商/客戶(hù)談判并最終確定合同,確保優(yōu)惠條款并遵守公司政策。
Contract Negotiation: Negotiate and finalize contracts with suppliers/clients ensuring favorable terms and compliance with company policies.
? 下單:接收客戶(hù)訂單,并與承包商協(xié)調(diào)有效下單,確保及時(shí)履行和交付。
Order Placement: Receive orders from clients and coordinate with contractors to place orders effectively, ensuring timely fulfillment and delivery.
? 運(yùn)營(yíng):日常運(yùn)營(yíng)任務(wù),確保物流流程順暢。處理運(yùn)營(yíng)任務(wù),包括訂單處理、與承包商下訂單和跟蹤交付。
Operational: Daily operational tasks, ensuring smooth logistics processes. Handle operational tasks including order processing, order placement with contractors, and tracking deliveries.
? 客戶(hù)服務(wù):作為客戶(hù)的聯(lián)絡(luò)點(diǎn),處理詢(xún)問(wèn)并提供訂單狀態(tài)的更新。
Customer Service: Act as the contact point of contact for clients, addressing inquiries and providing updates on order status.
? 發(fā)票監(jiān)控:監(jiān)控提交給財(cái)務(wù)部門(mén)的發(fā)票的準(zhǔn)確性,確保所有賬單符合合同條款和提供的服務(wù)。
Invoice Monitoring: Monitor the accuracy of invoices submitted to the finance department, ensuring that all billing aligns with contracted terms and services rendered.
? 績(jī)效監(jiān)控:跟蹤和分析運(yùn)營(yíng)績(jī)效指標(biāo),以確定需要改進(jìn)的領(lǐng)域并實(shí)施必要的變更。
Performance Monitoring: Track and analyze operational performance metrics to identify areas for improvement and implement necessary changes.
? 合規(guī)保證:確保所有運(yùn)營(yíng)符合行業(yè)法規(guī)和公司政策,保持高標(biāo)準(zhǔn)的質(zhì)量和服務(wù)交付。
Compliance Assurance: Ensure all operations comply with industry regulations and company policies, maintaining high standards of quality and service delivery.
任職資格 Qualifications:
硬技能 Hard Skills:
? 至少5年在貨運(yùn)代理公司的運(yùn)營(yíng)經(jīng)驗(yàn),具有通過(guò)不同運(yùn)輸方式進(jìn)行國(guó)際和國(guó)內(nèi)運(yùn)輸?shù)慕?jīng)驗(yàn);
Minimum of 5 years of experience in operation in forwarding company with international and domestics transportation experience via different mode of transportation.
? 物流相關(guān)專(zhuān)業(yè)者優(yōu)先;
Educational background focused on Logistics.
? 對(duì)航運(yùn)公司/其航線(xiàn)有很強(qiáng)的認(rèn)識(shí);
Strong awareness of shipping lines/ their routes.
? 有獨(dú)聯(lián)體國(guó)家公路/鐵路運(yùn)輸經(jīng)驗(yàn);
Experience of road/rail transportation to CIS countries
? 供應(yīng)商數(shù)據(jù)庫(kù)(不同運(yùn)輸方式);
Supplier’s database (different mode of transport).
? 了解海事法規(guī)和合規(guī)標(biāo)準(zhǔn);
Knowledge of maritime regulations and compliance standards.
? 熟悉合同談判和供應(yīng)商管理;
Familiarity with contract negotiation and vendor management.
? 英語(yǔ)聽(tīng)說(shuō)讀寫(xiě)流利,普通話(huà)流利,俄語(yǔ)能力者優(yōu)先
Fluent in English; Chinese, Russian-optional
軟技能 Soft Skills:
? 優(yōu)秀的溝通和談判技巧;
Excellent communication and negotiation skills.
? 作為團(tuán)隊(duì)的一員,能夠在快節(jié)奏的環(huán)境中獨(dú)立工作;
Ability to work independently and as part of a team in a fast-paced environment.
? 強(qiáng)大的組織和時(shí)間管理能力;
Strong organizational and time management abilities.
? 能夠在壓力下工作,并在緊迫的截止日期前完成工作;
Ability to work under pressure and meet tight deadlines.
? 能夠在動(dòng)態(tài)工作環(huán)境中很快適應(yīng),靈活性強(qiáng);
Adaptability and flexibility in a dynamic work environment.
? 主動(dòng)解決問(wèn)題和決策;
Proactive approach to problem-solving and decision-making.
? 以團(tuán)隊(duì)為導(dǎo)向的思維方式,具有有效協(xié)作的能力;
Team-oriented mindset with the ability to collaborate effectively.
? 較強(qiáng)的解決問(wèn)題的能力和對(duì)細(xì)節(jié)的關(guān)注。
Strong problem-solving skills and attention to detail.