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崗位職責:
? Develop and implement technical solutions under banking digitizations, automation and digital messaging area using industry standard code and development framework.
? Test and evaluate technical solutions to ensure that they are efficient and effective.
? Troubleshoot and resolve technical issues related to the front end applications and relevant work platforms such as SharePoint, AEM..etc.
? Ensure high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors.
? Create and maintain technical documentation, including user manuals, technical specifications and system diagrams.
? Keep up-to-date with new developments in technology and make recommendations for improvements to existing systems.
? Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed.
Leadership & Teamwork
? Ensure a steady improvement in his/her own design skills and capabilities by planning and organising collaborative work and in-house cross-training opportunities.
? Assist the Technical Leads in developing the team's annual and quarterly training plans.
? Contribute to the team in achieving monthly average performance targets for Productivity and Quality scores.
? Work collaboratively with other members of I & A to find optimal solutions to meet technology requirements.
? Ensure up to date knowledge on HSBC brand guidelines by actively participating in training sessions, and team knowledge sharing.
? Puts the need of the greater team ahead of his/her own needs, ensuring the team's growth and improvement is of priority.

任職要求:
Functional Knowledge:
? Bachelors degree in Computer Science, Information technology or a related field.
? 2+ years of experience in technical support or technical specialist role.
? Strong knowledge and experience of technical systems including online platforms and cloud computing infrastructure.
? Proficiency in Mac OS, Microsoft Windows and MS Office applications.
? Web experience: Working knowledge of HTML5, CSS, and web design principles.
? Knowledge of emerging digital technologies such as automations and AI development.
? User-centric/customer-centric design theory : experience with user research, rapid prototyping, information architecture, user stories and persona writing is preferred.
? Good written and verbal communication and presentation skills.
? Strong focus on simplicity vs complexity in both communicating and translating briefs into technical specifications.
? Able to generate and consistently provide innovative and creative ideas, working within corporate, guidelines but challenging brief provided and questioning traditional approaches as necessary.
? Extremely client-focused, with positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure
? Ability to network with other resources and specialists around the business as appropriate.
? Genuine enthusiasm for technical development and willing to share knowledge and experience technology resources, articles and other inspiration with others.
Others:
? Develop professional and harmonious relationships with DPS customers through constant, personal communication aimed at obtaining a clear understanding of the business objectives and the situational context of their project requirements.
? Enables and promotes collaboration between other Tribes and Chapters to deliver a much more effective solution to clients and stakeholders.
? Maintain proficiency in current versions of software required for performing duties within HSBC.
? Puts emphasis and acts upon the HSBC purpose and values.
福利待遇
- 具競爭力的薪酬：基本工資+績效獎金+輪班補貼+早晚班交通津貼；
- 健全福利保障：五險一金+補充性商業(yè)醫(yī)療保險+免費年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險套餐可升級，您還可申請旅游補貼、個人進修補助、運動健身補貼等，滿足個性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進行勞逸結(jié)合；
- 多元化員工活動：運動會、團建、年會等精彩活動給您平臺，任您施展才華。

培訓與發(fā)展
- 廣闊的職業(yè)發(fā)展平臺：遍及全球的集團網(wǎng)絡，提供擴展人脈及跨文化交流的機會，您還可申請不同國家及地區(qū)的長短期職位，不斷挑戰(zhàn)自我；
- 系統(tǒng)性人才培育及發(fā)展：配備職業(yè)導師，為您提供清晰的職業(yè)規(guī)劃指導，充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?br>- 完善的專業(yè)培訓體系：入職即可享帶薪培訓，多元化的培訓機會，還有資源及教育援助，幫您逐步實現(xiàn)職業(yè)目標。