職位描述
Job purpose
Event Manager is responsible for the overall event management and coordination of events at the FOC location to ensure a safe, comfortable and efficient event environment for visitors, employees and related personnel. This position requires excellent event management skills, good cross-cultural communication skills and the ability to deal with guests to adapt to the complex working environment of the oilfield.
活動(dòng)經(jīng)理負(fù)責(zé)FOC地點(diǎn)活動(dòng)的整體管理和協(xié)調(diào),確保為來訪者、員工和相關(guān)人員提供安全、舒適、高效的活動(dòng)環(huán)境。該職位需要優(yōu)秀的活動(dòng)管理能力、良好的跨文化溝通能力和與客人打交道的能力,以適應(yīng)油田復(fù)雜的工作環(huán)境。
Duties and responsibilities
· Responsible for the overall service quality of any events organized within FOC facilities
· Receive VIP customers and coordinate exclusive services (such as express check-in, baggage assistance, etc.) to enhance customer experience.
· Lead celebrations, visits by high-level visiting groups, sports events, etc.) in hotels, sport events and other places, including demand analysis, scheme design, process planning, site layout, dynamic route design, etc.
· Formulate the schedule of activities, coordinate the resources of all parties, and ensure the activities are carried out as planned and with high quality.
· Meet the needs, provide professional activity suggestions, and confirm the core elements of the activity such as theme, scale and budget.
· Coordinates internal departments (F&B, rooms, maintenance, security) and suppliers (lighting, sound, floral, etc.) to ensure seamless event services.
· Prepare activity budget, review quotation, optimize resource allocation and ensure activity cost is controlled within the target range.
· Anticipate potential risks (e.g. weather, equipment failure, safety issues), develop emergency plans and implement safeguard measures.
· Quickly respond to emergent problems on site and coordinate all parties to solve them in time.
· Collect feedback from customers and participants, sort out activity data (such as traffic, satisfaction, cost effectiveness), and submit summary reports.
-負(fù)責(zé)FOC場(chǎng)地內(nèi)所有活動(dòng)的整體質(zhì)量。
·-接待VIP客戶,協(xié)調(diào)專屬服務(wù)(如快速值機(jī)、行李協(xié)助等),提升客戶體驗(yàn)。
·-帶領(lǐng)酒店、體育賽事等場(chǎng)所舉辦的慶典、高層訪問團(tuán)參觀、體育賽事等活動(dòng),包括需求分析、方案設(shè)計(jì)、流程規(guī)劃、場(chǎng)地布置、動(dòng)態(tài)路線設(shè)計(jì)等。
·-制定活動(dòng)時(shí)間表,協(xié)調(diào)各方資源,確?;顒?dòng)按計(jì)劃高質(zhì)量開展。
·-對(duì)接需求,提供專業(yè)的活動(dòng)建議,確認(rèn)活動(dòng)主題、規(guī)模、預(yù)算等核心要素。
·-協(xié)調(diào)內(nèi)部部門(餐飲、客房、維護(hù)、安保)和供應(yīng)商(燈光、音響、花藝等),確保活動(dòng)服務(wù)無縫銜接。
·-編制活動(dòng)預(yù)算,審核報(bào)價(jià),優(yōu)化資源配置,確?;顒?dòng)成本控制在目標(biāo)范圍內(nèi)。
·-預(yù)測(cè)潛在風(fēng)險(xiǎn)(如天氣、設(shè)備故障、安全問題等),制定應(yīng)急計(jì)劃并落實(shí)保障措施。
·-快速響應(yīng)現(xiàn)場(chǎng)突發(fā)問題,協(xié)調(diào)各方及時(shí)解決。
·-收集客戶及參與者的反饋意見,整理活動(dòng)數(shù)據(jù)(如人流量、滿意度、成本效益等),并提交總結(jié)報(bào)告。
Qualification
· Bachelor degree or above in hotel management, marketing, exhibition planning, sports management, advertising media or related field.
· Proficient in event creative design, able to independently complete plan writing and proposal presentation.
· Adapt to high-intensity work and flexible scheduling, can cope with urgent tasks and emergencies.
· Familiar with hotel service standards (e.g. 5-star banquet procedures)
· MS Office Suite
· Analytical & Communication Skills: Ability to translate complex data into actionable insights via reports/PowerPoint.
-酒店管理、市場(chǎng)營(yíng)銷、會(huì)展策劃、體育管理、廣告?zhèn)髅降认嚓P(guān)專業(yè)本科及以上學(xué)歷。
·-精通活動(dòng)創(chuàng)意設(shè)計(jì),能獨(dú)立完成策劃案撰寫及方案呈現(xiàn)。
·-適應(yīng)高強(qiáng)度工作及靈活時(shí)間安排,能應(yīng)對(duì)緊急任務(wù)及突發(fā)狀況。
·-熟悉酒店服務(wù)標(biāo)準(zhǔn)(如五星級(jí)宴會(huì)流程)
·-MS Office Suite
·-分析及溝通能力:能將復(fù)雜數(shù)據(jù)轉(zhuǎn)化為可操作的通過報(bào)告/PowerPoint。
Experience
· More than 3-5 years’ experience in large-scale event planning, familiar with the operation mode and event execution process of hotel or stadiums.
· Have successful cases (such as high-end conferences, high level events, concerts, etc.), cross-industry resource integration experience is preferred.
3-5年以上大型活動(dòng)策劃經(jīng)驗(yàn),熟悉酒店或場(chǎng)館的運(yùn)作模式及活動(dòng)執(zhí)行流程。
·有成功案例(如高端會(huì)議、高水平活動(dòng)、演唱會(huì)等),有跨行業(yè)資源整合經(jīng)驗(yàn)者優(yōu)先。
Language proficiency
· Language: Fluent in English; A good knowledge of Arabic is preferred. 英語,會(huì)阿拉伯語者優(yōu)先