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職位：駐場服務(wù)工程師Onsite customer service engineer
工作地址：蘇州全市
工作描述：
Responsible
for the repair and maintenance of laboratory analytical instruments, such as
chromatographs, mass spectrometers, refrigerators, incubators, balances and so
on
·
Execute Qualification
Documents (IQ,OQ & PQ) for laboratory analytical instruments, such as
chromatographs, mass spectrometers, refrigerators, incubators, balances and so
on
·
Collaborate
with other members of the engineering team to resolve complex customer issues,
and determine solutions and corrective actions based on customer requirements
and business requirements
Contribute to the
overall growth of PerkinElmer’s laboratory asset management business
·
Bachelor’s
Degree; scientific background preferred
·
At least 2-3
years of pharmaceutical FDA related validation experience
·
Good
knowledge of GMPs, 21CFR Part 11, USP 1058 – and other relevant industry
regulations and guidance
·
Strong
interpersonal skills and demonstrated ability to work independently
·
Organized
and task oriented
·
Excellent
written and oral communication skills – especially on technical topics
·
Self-directed
and motivated individual who is able to operate in a rapidly changing business
environment
·
Customer-oriented,
conducting job function with a primary focus on customer satisfaction (internal
& external) and ability to deal with customer complaints
·
Ability to
Build consensus among team of stakeholders
·
Excellent
critical thinking/analytical and problem solving skills
·
Experience
with a multitude of laboratory equipment a plus
·
Experience
with laboratory operations management a plus
Preferably with
experience in operating or maintaining analytical instruments, such as LC,
GC