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更新于 4月16日

售后工程師(沈陽(yáng)、大連、長(zhǎng)春)

8000-11000元

職位描述

儀器售后維修
德國(guó)元素中國(guó)分公司,是德國(guó)元素分析系統(tǒng)公司(Elementar Analysensysteme GmbH) 在中國(guó)的全資子公司,為Elementar集團(tuán)旗下的元素分析儀和Isoprime穩(wěn)定同位素質(zhì)譜儀在中國(guó)提供銷售支持、售后服務(wù)、技術(shù)支持、分析應(yīng)用、耗材供應(yīng)等服務(wù)。
elementar 德國(guó)元素在元素分析領(lǐng)域具有超過(guò)110年的專業(yè)經(jīng)驗(yàn),公司源于德國(guó)Heraeus,專注于制造專業(yè)元素分析儀器,蜚聲國(guó)際。早在1923年,F(xiàn)ritz Pregl就在微量元素分析上取得成就,獲得了諾貝爾化學(xué)獎(jiǎng)。今天,Elementar在傳統(tǒng)和創(chuàng)新中迸發(fā)出勃勃生機(jī),已連續(xù)六年獲得德國(guó)領(lǐng)先100最具創(chuàng)新公司獎(jiǎng),公司的員工均為提高產(chǎn)品的質(zhì)量和服務(wù)而不斷努力。時(shí)至今日,elementar已成為專業(yè)元素分析儀的代名詞。
為進(jìn)一步壯大公司業(yè)務(wù),誠(chéng)邀充滿熱情的專業(yè)人才加入我們共同發(fā)展!

ELEMENTAR offers the most dynamic range of elemental analyzers for determination of the elements carbon, hydrogen, nitrogen, sulfur and oxygen. Incorporating over 110 years of innovation and development into a technology-leading comprehensive product portfolio of elemental analyzers, Elementar targets the needs of many market sectors including Environmental, Fuels, Chemical Research, and Metals.

Arisen from the Analytical Instrumentation department of the Heraeus technology group, we have developed and manufactured instruments for elemental analysis for more than 110 years in Langenselbold near Frankfurt.

For the company’s business growth in China, we are looking for knowledgeable, efficient and customer oriented talents to join us.

Service Engineer 售后工程師



工作地點(diǎn):沈陽(yáng)、大連、長(zhǎng)春





Responsibilities 職責(zé)



Perform daily service job including installation, maintenance, repair, calibration and training.

執(zhí)行日常服務(wù)工作包括儀器安裝、維護(hù)、維修、校準(zhǔn)和客戶培訓(xùn)

Hand in service report, installation report, timesheet report & training memo etc. in time

準(zhǔn)時(shí)提交服務(wù)報(bào)告、安裝報(bào)告、工時(shí)報(bào)告、安裝培訓(xùn)備忘錄等文檔

Provide professional technical support and answer the customer's enquiry

為客戶提供專業(yè)技術(shù)支持、解答客戶問(wèn)題

Backup for other service team member and carry out service job accordingly

為服務(wù)團(tuán)隊(duì)其他同事提供后備并完成相應(yīng)服務(wù)工作

Escalate customer complaint and issues and follow up the solution

負(fù)責(zé)反映客戶投訴和問(wèn)題并跟蹤解決

Accept and complete the assignment upon management arrangement

接受并完成公司指派的任務(wù)





Qualification 任職要求



At least 1 year working experiences in instrument, measurement or analysis and customer service experience is preferred.

至少一年以上儀器測(cè)量或分析行業(yè)經(jīng)驗(yàn),具有客戶服務(wù)經(jīng)驗(yàn)者優(yōu)先。

Bachelor or above in chemistry, food, environmental analysis, or related major.

專業(yè)為化學(xué)分析、食品、環(huán)境或相關(guān)專業(yè)的本科學(xué)歷。

Experience with chromatography, N analyzer, TOC or elemental analyzers is preferred.

具有色譜、定氮儀、TOC或元素分析儀器應(yīng)用實(shí)驗(yàn)和售后經(jīng)驗(yàn)者優(yōu)先。

Good communication with and understanding the needs of customers, work well under pressure and travel often.

善于溝通、理解客戶需求,能抗壓工作和頻繁出差。

Good learning ability, self-motivated and team player

善于學(xué)習(xí)、自我激勵(lì)并具團(tuán)隊(duì)精神。

Good command on verbal and written English.

良好的英語(yǔ)表達(dá)和書(shū)寫能力。












Welcome to join us!



www.elementar.cn


職位福利:五險(xiǎn)一金、餐補(bǔ)、帶薪年假、定期體檢、節(jié)日福利、績(jī)效獎(jiǎng)金、周末雙休

工作地點(diǎn)

鐵西區(qū)沈陽(yáng)站

職位發(fā)布者

顧女士/人事經(jīng)理

立即溝通
公司Logo艾力蒙塔貿(mào)易(上海)有限公司
Elementar Trading Shanghai is a 100% subsidiary of Elementar Analysensysteme GmbH, near Frankfurt/Germany, the leading manufacturer of analytical instruments for the analysis of key elements like carbon, sulfur, nitrogen, oxygen or hydrogen in all kind of substances in chemistry, pharmaceutical products, environmental samples, agricultural products, petrochemistry, in education,research or industrial quality control.For more than 25 years, the worldwide business also includes China with more than thousand installations and strong market penetration. Our trading company in Shanghai organises and supports sales of instruments and consumables, installation and after sales service as well as sourcing of components and supplies. The majority of field sales for instruments is carried out by distributor companies with a long tradition in succesful sales of analytical instrumentation.
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