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Company :
Shantou Bow Yue Dehong Motors Service Co.,Ltd
1、以服務客戶為根本，對工作盡職盡責；
2、熟練掌握汽車知識，評估維修要求，及時準確地對維修車輛進行報價，估算維修費用或征求有關上級建議和意見，并得到客戶確認后，開具維修工單，并耐心向客戶說明收費項目及依據(jù)；
3、認真接待客戶車輛，清楚仔細檢查車輛外觀、內(nèi)室并認真登記，同時提醒客戶將車內(nèi)的重要物品保管好；
4、掌握車間的維修進度，確保完成客戶交修項目，按時將狀況完好的車輛交付客戶，對未能及時交付的車輛應提前與客戶溝通，講清楚原因。嚴格執(zhí)行交接車規(guī)范；
5、根據(jù)維修需要，在征求客戶同意的前提下調(diào)整維修項目；
6、協(xié)助用戶做好車輛的結(jié)算工作，熱情服務，提高客戶的滿意度；
7、不斷學習新的知識，新政策，努力提高自身業(yè)務水平，按時參加部門內(nèi)及外部的培訓，完成廠家資質(zhì)認證；
8、按公司要求參加完成相關培訓任務；完成上級領導或公司安排的其他工作。
About us :
Sime Darby Berhad is a global trading and logistics player. We partner with some of the world’s best brands to deliver quality products and services to our customers. Our core businesses operate in and serve the industrial, motors and logistics sectors as well as the healthcare, insurance, and retail segments. With a workforce of more than 24,000 employees, we are headquartered in Oasis Ara Damansara, Selangor, Malaysia with operations in 17 countries and territories across the Asia Pacific region. Sime Darby Berhad is listed on the main market of Bursa Malaysia Securities Berhad.
Sime Darby is setting the pace of change in sustainable futures. For you, this means challenges and opportunities to grow with us. We are committed to nurturing and growing our talents as their dedication and contributions are instrumental in driving our businesses.