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更新于 4月9日

Payment Analyst ID182164

1-2萬
  • 上海黃浦區(qū)
  • 1-3年
  • 本科
  • 全職
  • 招1人

職位描述

臨床試驗付款
Can be homebased in Beijing or Shanghai or Guangzhou or Dalian
Position Summary: Responsible for the management of the end-to-end investigator/site payment processes including payment calculations, creation and management of purchase orders, and clinical trial payments. Acts as liaison among colleagues within Contract & Centralized Services, other GCO teams and Sites.
Principal Responsibilities: Communication · Exemplary customer focus with awareness of the criticality of the Clinical trials Data Privacy Guidance’s. - Proactively engage with Business Partners within Pharma/MedTech and other groups to ensure continued success and support of payment process. - Deliver exemplary service by promptly addressing payment-related inquiries and issues, maintaining a high level of satisfaction among external stakeholders. - Actively provide knowledge transfer and information sharing with all business partners on all aspects of the payment process. - Escalate any concern timely and to the appropriate channels, according to the business impact. - Support and assist the Payments Team on country/regional/global enhancement opportunities and efficiencies. Process · Ensure startup activities for new studies are prepared accurately and timely as per regional/country requirements. · Payment request is performed on time and accurately according to the agreed frequency as outlined in the CTA. · For all payments, track communications and approvals in the appropriate systems. · Ensure payment metrics and required actions are aligned with agreed targets/goals. · Conduce regular interim and final reconciliations for all payments. · Take ownership of the end-to-end payment coordination and execution activities for all studies assigned. · Maintain audit readiness and ensure compliance for applicable requirements. Technology - Support implementation/roll out of any new systems in all regions and for all internal and external stakeholders. - Utilize data quality checks to ensure data accuracy for payments across multiple systems. - Ensure consistent compliance for required trainings and time reporting. - Troubleshoot and escalate, if necessary, the technical issues to the respective teams. - Responsible for appropriate communication tools maintenance in timely manners (email distribution, responsiveness, escalations, priorities).
Requirements: - 1-3 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research - Previous experience with clinical payment processing - Excellent communication skills (both oral and written) - Ability to work effectively in cross function teams - Strong and proven analytical and problem resolution skills - Working knowledge of PCs (MS Office suite at a minimum) - English is workable

工作地點

上海黃浦區(qū)都市總部大樓西藏中路168號12F

職位發(fā)布者

黃朔/招聘經(jīng)理

當(dāng)前在線
立即溝通
公司Logo愛恩康臨床醫(yī)學(xué)研究(北京)有限公司
At ICON we believe that our people are the most important asset. It is they who have helped to make ICON the success it is. Their commitment to clients, quality and delivery has earned ICON its enviable reputation. About DOCS: DOCS- ICON Resourcing Solutions is a division of ICON plc that provides global staffing solutions to Pharmaceutical, Biotechnology, Medical Device companies and CROs in over 39 countries. We can recruit in virtually any location having access to offices in over 25 countries. This truly makes DOCS a company with global reach and personal focus. ICON has been in APAC since 1996 and the DOCS division of ICON is now expanding in the APAC region. Our Services: We are a specialist recruitment division focusing in Clinical Research, Medical Affairs, Regulatory Affairs, Drug Safety, Health Economics, Data Management& Statistics, Quality Assurance etc. Our full-spectrum resourcing solutions extend from contingent staffing, to functional resourcing, large-scale FSP and executive search. In addition, DOCS has developed a tailored training division‘CRAcademy’ to provide Traineeships and Training. We can recruit in virtually any location having access to offices in over 25 countries. This truly makes DOCS a company with global reach and personal focus. Our History: DOCS was formed in The Netherlands in 1997 and grew to become the premier resourcing provider to the European pharmaceutical industry. The company was acquired by ICON plc in 2007 and was merged with ICON’s existing resourcing division, ICON Contracting Solutions. The merged company is now known as DOCS, and offers clients over 15 years of experience in the provision of global resourcing solutions. For more information, please visit www.docsglobal.com& www.iconplc.com.
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