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更新于 6月21日

Application Engineering Manager(應用工程經理)

3-6萬
  • 湖州吳興區(qū)
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

熟悉電控產品跨文化溝通技術性應用工程經理
【崗位簡介】 我們正在尋找一位技術型應用工程經理,專注于與海外客戶的技術對接,解答客戶在項目實施中的技術問題,并確??蛻粜枨笈c公司技術方案的有效對接。你不僅需要在技術層面為客戶提供支持,確保需求得到準確的理解與落地,還要具備流利的英文溝通能力,能夠清晰、高效地與客戶溝通。 你將是技術與客戶之間的重要橋梁,確保項目的技術實現與客戶需求之間的高度契合,并通過有效的溝通與協作,推動項目順利執(zhí)行。 【崗位職責】 1. 負責與海外客戶的需求和技術對接,確??蛻粜枨笈c公司產品技術方案之間的匹配; 2. 解答客戶在項目過程中提出的技術問題,提供專業(yè)的技術支持,確保客戶得到及時的反饋; 3. 協調與項目經理和技術團隊的合作,確??蛻粜枨蟊粶蚀_理解并轉化為可執(zhí)行的技術要求; 4. 通過技術對接和支持,幫助客戶解決技術障礙,確保項目順利推進; 5. 與客戶持續(xù)溝通,了解項目進展和技術需求的變化,及時調整技術支持策略; 6. 提供技術培訓和支持文檔,幫助客戶更好地理解和應用公司產品; 7. 協助團隊提升技術能力和項目執(zhí)行效率,確保項目按時交付。 【任職要求】 ● 電子、自動化、通信等相關專業(yè)本科及以上學歷; ● 至少5年及以上技術支持、應用工程或系統集成等相關工作經驗,具備豐富的客戶技術對接經驗; ● 扎實的技術背景,能夠迅速識別并解決技術問題,特別是在嵌入式系統或自動化控制領域; ● 具有流利的英語寫作和表達能力,能夠與海外客戶進行高效的口頭和書面技術溝通; ● 具有優(yōu)秀的需求分析能力,能夠與客戶共同討論技術需求并確保其在公司產品中的準確實現; ● 良好的團隊合作能力和跨部門溝通能力,能夠協調技術團隊與客戶、項目經理之間的工作; ● 具備客戶導向思維,能夠提供定制化的技術支持,提升客戶滿意度。 【其他要求】 ● 熟悉電控產品(如控制器、驅動器等)及其應用場景的技術背景優(yōu)先; ● 有跨文化溝通經驗,能夠在多語言環(huán)境下有效合作; ● 能接受出差,參與客戶現場的技術支持和溝通。 Job Overview We are seeking a technically proficient Application Engineering Manager to serve as the key point of contact for technical communication with our international clients. You will be responsible for addressing technical inquiries during project implementation and ensuring that customer requirements are seamlessly aligned with the company’s technical solutions. In addition to providing hands-on technical support, your strong English communication skills will be crucial in conveying complex concepts clearly and effectively to our clients. As a vital liaison between our technical teams and clients, you will ensure that project execution is closely aligned with client needs. Through clear communication and effective collaboration, you will help drive the successful delivery of projects. Responsibilities 1. Manage the technical interface with overseas clients, ensuring alignment between customer requirements and the company’s product technical solutions. 2. Address technical questions raised by clients during the project, providing professional technical support and ensuring timely feedback. 3. Coordinate with project managers and technical teams to ensure that client requirements are accurately understood and translated into actionable technical specifications. 4. Assist clients in overcoming technical barriers through effective technical support, ensuring the smooth progression of projects. 5. Maintain ongoing communication with clients to monitor project progress and changes in technical requirements, adjusting technical support strategies as needed. 6. Provide technical training and support documentation to help clients better understand and apply the company’s products. 7. Assist the team in improving technical capabilities and project execution efficiency, ensuring timely delivery of projects. Requirements ● Bachelor’s degree or above in Electronics, Automation, Communications, or a related field. ● At least 5 years of experience in technical support, application engineering, or systems integration, with extensive experience in client technical interfaces. ● Strong technical background, with the ability to quickly identify and resolve technical issues, particularly in embedded systems or automation control fields. ● Fluent in both written and spoken English, able to communicate efficiently with overseas clients in both oral and written technical discussions. ● Excellent requirements analysis skills, able to collaborate with clients to discuss technical needs and ensure accurate implementation in company products. ● Strong teamwork and cross-departmental communication skills, able to coordinate effectively between technical teams, clients, and project managers. ● Customer-oriented mindset, capable of providing tailored technical support to enhance customer satisfaction. Additional Requirements ● Familiarity with the technical background of electronic control products (e.g., controllers, drivers, etc.) and their application scenarios is preferred. ● Experience in cross-cultural communication and the ability to work effectively in a multilingual environment. ● Willingness to travel for on-site technical support and communication with clients.

工作地點

吳興區(qū)浙江大學-湖州工業(yè)控制技術研究院

職位發(fā)布者

鄧繼亮/HR

剛剛活躍
立即溝通
公司Logo北谷電子股份有限公司
North Valley Research北谷電子股份有限公司,2009年創(chuàng)立于科技中心美國硅谷,后將總部設于中國濟南,是一家專業(yè)的智能電控、物聯網終端及服務的提供商。北谷提供軟硬件一體的綜合解決方案,既包括控制器、電機驅動器、充電器、顯示器、儀表、Tbox等硬件產品,同時提供匹配業(yè)務場景的軟件服務。北谷解決方案憑借可靠、智能、靈活與多元的顯著優(yōu)勢,被廣泛應用于高空作業(yè)平臺、工程機械、商用車以及農業(yè)機械等移動設備領域。北谷專注于打造世界級供應鏈和全球服務網絡,目前設有中國濟南、中國無錫和墨西哥蒙特雷三大生產基地,并在徐州、長沙、臨沂、蒙特雷、西雅圖等國內外九大城市設有銷售服務中心。北谷秉承著“更好的科技,服務更多的人”的使命,致力于成為全球移動設備領域智能控制、新能源和物聯網的領導者。
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