關鍵職責:
? 編制、修訂產(chǎn)品質量檢驗標準等文件;
? 負責運用統(tǒng)計技術文件分析產(chǎn)品質量狀況,并提出相關措施;
? 負責接收并發(fā)布客戶投訴,ICM&CCM;
? 監(jiān)督投訴處理的過程,并及時更新投訴處理記錄,定期向領導匯報處理進程;
? 安排相關人員進行現(xiàn)場檢查,并會同相關部門分析投訴問題原因,協(xié)調(diào)相關部門制定處理方案;
? 協(xié)調(diào)因投訴而重新加工的產(chǎn)品的發(fā)貨,并同時協(xié)調(diào)相關部門將有問題的產(chǎn)品返廠進行檢查;
? 負責本部門員工考勤的管理;
? 負責完善公司的ISO體系文件,并組織相關部門相關人員進行內(nèi)、外審;
? 監(jiān)督整個生產(chǎn)過程質量管理
? 上層領導需要的其他工作安排。
崗位要求:
教育背景及專業(yè)知識
專科或等同學歷水平及以上
相關經(jīng)驗
5年以上工作經(jīng)驗
語言能力
優(yōu)秀的英文表達能力
其他要求
1. 適應工作壓力;
2. 善于分析問題;
3. 善于質量管理;
4. 具備生產(chǎn)型企業(yè)的經(jīng)驗;
Key Responsibilities:
? Compile and revise the “Production’s Checking Regulation”, “Materials Acceptance Regulation and Checking Regulation”;
? Analyze the unqualified productions, and get the solutions;
? Responsible for managing the ICM&CCM and customer feedbacks;
? Supervise the process of complaints, and update the documents of ICM&CCM, And report the related information to Plant Manager;
? Arrange the inspector to do on-site checking on the problems in production, and coordinate with the relevant departments to solve the problems;
? Coordinate with the related person to send out the reproduced products;
? Coordinate with the related person to return the products with problems to the company for problem analysis;
? Conduct the department attendance management;
? Improve the ISO system and organize the related person to carry on the internal audit and official audit;
? Supervise the quality management for whole manufacturing process,
? Other assignments as required by Management.
Position Qualification Requirement:
Education
College Degree or equivalent education level
Relevant Experience
5+ years’ working experience
Language Skills
Excellent in both oral & written English
Other Requirement
1. Work under pressure;
2. Analytic skills;
3. Advanced Presentation skills and Management skills;
4. Experience in production company ;