日日噜夜夜草|一级黄色录像高清版|调教白富美加勒比久久|亚洲欧洲精品婷婷|日韩综合无码色色|日韩精品一区妖精视频|亚洲无码中文字幕hd|99亚洲思思丝袜|手机看片国产精品大胆亚洲|成人无码视频一区二区在线播放

Keeta是全球領先的外賣平臺美團旗下獨立品牌，專注于國際市場的餐飲與商品即時配送服務，致力推進全球市場的創(chuàng)新發(fā)展，實踐“幫大家吃得更好，生活更好”的公司使命。
我們于2023年從中國香港起步，不到一年便成為當?shù)匦袠I(yè)的領跑者。緊接著，我們在2024年快速進入沙特阿拉伯，現(xiàn)已覆蓋20余城。今年我們繼續(xù)提速，在短短40天內接連開拓卡塔爾、科威特和阿聯(lián)酋，并于近期登陸巴西，以桑托斯和圣維森特為試點，邁向更多目的地。
崗位職責
1. 制定并持續(xù)完善騎手線下督導SOP，涵蓋抽檢流程、檢查清單、評估標準和獎懲機制。依據(jù)客戶投訴率、客戶滿意度、騎手服務準時率、裝備合規(guī)率及安全事故等核心指標，規(guī)劃并設計區(qū)域抽檢計劃并組織督導實施。
2. 現(xiàn)場核查督導工作情況，包括騎手對履約SOP、服務話術、行為規(guī)范、著裝禮儀及安全操作的執(zhí)行情況，進行評分、指導與現(xiàn)場糾偏。
3. 確保政府及平臺合規(guī)要求（證件審核、安全防護、裝備佩戴）得到有效落地，配合執(zhí)法與稽查，維護運營合規(guī)底線，確保騎手符合本地勞動法規(guī)和平臺安全標準。
4. 匯總分析督導數(shù)據(jù)、客戶與騎手反饋，產(chǎn)出周度/月度/季度督導報告，推動跨部門優(yōu)化改進和專項提升項目落地。
5. 與服務體驗團隊、3PL管理團隊及培訓團隊密切協(xié)作，針對地面發(fā)現(xiàn)的問題場景協(xié)同推進流程優(yōu)化、培訓覆蓋與服務體驗升級。與法務及政策團隊合作，應對不斷變化的法規(guī)，持續(xù)提升合規(guī)管理水平。
1. Develop and continuously refine the on-site rider supervision SOP, covering sampling inspection processes, checklists, evaluation criteria, and reward-and-penalty mechanisms.Design and implement regional sampling plans based on core metrics—customer complaint rate, customer satisfaction, rider on-time service rate, equipment compliance rate, and safety incident rate.
2. On-site inspection of the patroller work, including the rider's compliance with SOP, service language, code of conduct, dress etiquette, and safety operation, scoring, guiding, and on-site correction.
3. Ensure compliance with government and platform requirements (document verification, safety gear usage, equipment checks); support law enforcement and audits to uphold operational compliance, ensure all riders meet local labor regulations and platform safety standards.
4. Compile and analyze supervision data alongside patroller, customer and rider feedback; produce weekly, monthly and quarterly supervision reports to drive cross-departmental improvements and targeted enhancement projects.
5. Work closely with the service experience team, 3PL management team, and training team to collaboratively promote process optimization, training coverage, and service experience upgrades for problem scenarios discovered on the ground. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance with best practices.
崗位基本需求
1. 3年以上外賣或即時配送行業(yè)現(xiàn)場督導、運營管理經(jīng)驗，有當?shù)厥袌鼋?jīng)驗
2. 熟悉本地勞動法，具備合規(guī)管理或執(zhí)行經(jīng)驗
3. 熟悉騎手全流程運營、服務SOP及當?shù)睾弦?guī)與安全法規(guī)
4. 有騎手管理策略經(jīng)驗者優(yōu)先，了解騎手日常工作及常見違規(guī)場景
5. 具備優(yōu)秀的數(shù)據(jù)分析和項目管理能力，能獨立完成抽檢數(shù)據(jù)分析與可視化，并產(chǎn)出報告
6. 卓越的跨部門溝通、現(xiàn)場協(xié)調與執(zhí)行力，能快速響應并解決一線運營問題。英語流利，具備阿拉伯語和印地語溝通能力者優(yōu)先
1. Minimum of 3 years' patroller management or rider operations management experience in food-delivery or instant-delivery industries, nice to have local experience.
2. Familiarity with local labor laws and experience working with or managing compliance efforts.
3. Familiar with the entire process of rider operation, service SOP, and local compliance and safety regulations.
4. Prior experience in rider management strategy is strongly preferred, and understanding the daily work and common violation scenarios of riders.
5. Excellent data analysis and project management skills, capable of independently completing sampling data analysis and visualization, and producing reports.
6. Excellent cross-departmental communication, on-site coordination, and execution skills, able to quickly respond and solve frontline operational problems. Fluent in English, with communication skills in Arabic and Hindi.
具備以下者優(yōu)先
有當?shù)厥袌鼋?jīng)驗，多年和騎手打交道，知道騎手的一些工作行為特點或一些風險點；有騎手合規(guī)經(jīng)驗，了解當?shù)胤ㄒ?guī)
Having experience in the local market and dealing with riders for many years, I am familiar with some of their work behavior characteristics or risk points; Experienced in rider compliance and familiar with local regulations.
崗位亮點
1. 參與美團戰(zhàn)略級出海業(yè)務，與全球優(yōu)秀玩家正面交手；
2. 從0到1開拓新市場，體驗創(chuàng)業(yè)激情；
3. 擁抱廣闊的業(yè)務戰(zhàn)場，有足夠的空間和靈活度發(fā)揮你的才能，實現(xiàn)職業(yè)生涯快速成長；
4. 拓寬全球視野，和多元化團隊一起協(xié)作。
1. Participate in Meituan's strategic overseas business and engage directly with top global players.
2. Develop new markets from 0 to 1 and experience the passion of entrepreneurship.
3. Embrace a vast business battlefield with ample space and flexibility to showcase your talents and achieve rapid career growth.
4. Broaden your global perspective and collaborate with a diverse team.