職位描述
系統(tǒng)運(yùn)維IDC/機(jī)房運(yùn)維IT服務(wù)
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IT infrastructure
operation and maintenance IT基礎(chǔ)設(shè)施運(yùn)維
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Daily operation,
monitoring, inspection, and troubleshooting of company servers, network
devices, storage, and other IT infrastructure.
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負(fù)責(zé)公司服務(wù)器、網(wǎng)絡(luò)設(shè)備、存儲(chǔ)設(shè)備等IT基礎(chǔ)設(shè)施的日常運(yùn)維、監(jiān)控、巡檢和故障處理。
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System and Application
Support 系統(tǒng)與應(yīng)用支持
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Responsible for
installation, configuration, upgrade, patch management, and performance
tuning of OS (Windows/Linux), virtualization platforms, databases, middleware,
etc.
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負(fù)責(zé)操作系統(tǒng)(如Windows/Linux)、虛擬化平臺(tái)、數(shù)據(jù)庫(kù)、中間件等的安裝、配置、升級(jí)、補(bǔ)丁管理和性能優(yōu)化。
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Fault response and
handling 故障響應(yīng)與處理
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Timely response and
resolution of IT system failures, performance bottlenecks, and security
incidents to ensure high availability and data security.
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及時(shí)響應(yīng)和處理各類IT系統(tǒng)故障、性能瓶頸和安全事件,確保系統(tǒng)高可用和數(shù)據(jù)安全。
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Change and Release
Management變更與發(fā)布管理
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Execute system and
application changes, releases, and rollbacks according to change management
processes to ensure business continuity.
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按照變更流程執(zhí)行系統(tǒng)和應(yīng)用的變更、發(fā)布、回滾等操作,確保業(yè)務(wù)連續(xù)性。
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Data backup and recovery數(shù)據(jù)備份與恢復(fù)
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Develop and implement
data backup and recovery strategies, conduct regular drills to ensure data
integrity and availability.
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制定并執(zhí)行數(shù)據(jù)備份、恢復(fù)策略,定期進(jìn)行備份演練,保障數(shù)據(jù)完整性和可用性
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Safety compliance and
inspection安全合規(guī)與巡檢
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Responsible for IT asset
security management, access control, compliance checks, and security
hardening; participate in information security incident response.
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負(fù)責(zé)IT資產(chǎn)安全管理、權(quán)限分配、合規(guī)檢查和安全加固,參與信息安全事件應(yīng)急響應(yīng)。
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Document and Knowledge
Management文檔與知識(shí)管理
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Prepare and maintain
O&M documentation, operation manuals, troubleshooting cases, and
knowledge base.
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編寫(xiě)和維護(hù)運(yùn)維相關(guān)文檔、操作手冊(cè)、故障案例庫(kù)和知識(shí)庫(kù);
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Continuous Improvement
and Optimization 持續(xù)改進(jìn)與優(yōu)化
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Continuously optimize
O&M processes and tools to improve system stability and operational
efficiency.
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持續(xù)優(yōu)化運(yùn)維流程和工具,提升系統(tǒng)穩(wěn)定性和運(yùn)維效率。