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更新于 9月25日

前臺接待(J10909)

3000-4000元
  • 太原小店區(qū)
  • 1-3年
  • 大專
  • 全職
  • 招999人

職位描述

星級酒店八小時工作制五險
崗位職責(zé):
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
隨時以友好和樂于協(xié)助的態(tài)度迎接客人,并盡量了解和稱呼客人的名字。
Registers and rooms all arrivals according to established procedures
按照既定工作程序為所有來客登記并安排房間。
Maintains intimate knowledge of departmental standards and procedures
熟知部門標(biāo)準(zhǔn)工作程序。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
履行入住、退房和換房手續(xù),并確保所有資料都按照預(yù)訂情況完整的輸入酒店電腦系統(tǒng)。
Maintains cashier float and ensures accurate daily report of all money received
保持庫存現(xiàn)金限額并保證每日對所收現(xiàn)金進行準(zhǔn)確報告。
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
為酒店客人的個人支票及旅行支票兌換現(xiàn)金,并協(xié)助進行外匯兌換。
任職要求:
Required Skills –技能要求
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
擁有在與他人交往時大多數(shù)時間所使用的溝通技能;完全代表酒店,品牌和公司與顧客,員工和第三方交往的能力。
Able to read and write English
能夠讀寫英語
Proficient in the use of Microsoft Office and Front Office System
熟練使用微軟辦公軟件和前臺系統(tǒng)
Qualifications -學(xué)歷
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
具有高中學(xué)歷或酒店行政管理,酒店管理或相關(guān)的職業(yè)證書。
Experience –經(jīng)驗
1 year experience in guest / customer service, or an equivalent combination of education and experience.
擁有1年賓客服務(wù)部工作經(jīng)驗,或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗結(jié)合的背景。

工作地點

小店區(qū)太原高新智選假日酒店-洲際酒店集團旗下

職位發(fā)布者

高思雨/人事經(jīng)理

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