日日噜夜夜草|一级黄色录像高清版|调教白富美加勒比久久|亚洲欧洲精品婷婷|日韩综合无码色色|日韩精品一区妖精视频|亚洲无码中文字幕hd|99亚洲思思丝袜|手机看片国产精品大胆亚洲|成人无码视频一区二区在线播放

JOB DESCRIPTION (DUTIES AND RESPONSIBILITIES):
? Provide advanced technical support and assistance to
end-users, resolving hardware and software issues promptly and effectively.
? Install, configure, and maintain desktops, laptops, mobile
devices, printers, and other computer peripherals.
? Install, configure, and troubleshoot software
applications, operating systems, and updates. Ensure software compliance and
licensing.
? Manage user accounts, permissions, and access control,
including password resets and account provisioning/de-provisioning.
? Identify and resolve network connectivity and general
IT-related issues for end-users. Escalate complex problems to higher-level IT
teams when necessary.
? Maintain detailed records of support requests, solutions,
and configurations. Create and update technical documentation and knowledge
base articles.
? Implement and enforce security policies and best
practices, ensuring the protection of sensitive data and compliance with
security regulations.
? Experience with A/V conference room equipment and
conference room troubleshooting.
? Collaborate with other IT teams, including desktop
engineers, network administrators and system administrators, to resolve issues
that require cross-functional expertise.
? Provide training to end-users on hardware and software
usage, best practices, and security awareness.
? Maintain an inventory of IT assets, including computers,
peripherals, and software licenses.
? Manage relationships with hardware and software vendors to
facilitate warranty claims, repairs, and procure necessary equipment.
QUALIFICATIONS
Bachelor’s degree in computer science (equivalent), and two
years of experience supporting internal desktop systems, application training
and overall incident ownership and management. 3-5 years of experience required if no degree.
? Working knowledge of Microsoft Active Directory, Microsoft M365 technologies (Teams, meetings,OneDrive, Enterprise Apps, Intune), Windows OS, Apple iOS, administration and security, deployment and management, automation technologies
? Experience with extensive hardware, network and software
troubleshooting.
? Hands on experience on LAN/ WAN Networks; working and
managing a switched network.
? In depth knowledge of M365 applications, and other video
conferencing and projection solutions,
? Strong verbal and written communication skills, as you
will interact with end-users of varying technical backgrounds.
? Excellent problem-solving and critical thinking abilities
to diagnose and resolve technical issues efficiently.
? A strong commitment to providing excellent customer
service and a patient, friendly demeanor.
? Ability to work effectively in a team and collaborate with
other IT professionals.
? Efficiently manage and prioritize multiple support
requests and tasks.
? Stay updated on the latest technological trends and adapt
to new tools and technologies.
? Understand IT security best practices and the ability to
enforce security policies.