職位描述
崗位職責:
(1)IT infrastructure operation and maintenance IT基礎(chǔ)設(shè)施運維:
Daily operation, monitoring, inspection, and troubleshooting of company servers, network devices, storage, and other IT infrastructure.負責公司服務(wù)器、網(wǎng)絡(luò)設(shè)備、存儲設(shè)備等IT基礎(chǔ)設(shè)施的日常運維、監(jiān)控、巡檢和故障處理。
(2)System and Application Support 系統(tǒng)與應(yīng)用支持:
Responsible for installation, configuration, upgrade, patch management, and performance tuning of OS (Windows/Linux), virtualization platforms, databases, middleware, etc.負責操作系統(tǒng)(如Windows/Linux)、虛擬化平臺、數(shù)據(jù)庫、中間件等的安裝、配置、升級、補丁管理和性能優(yōu)化。
(3)Fault response and handling 故障響應(yīng)與處理:
Timely response and resolution of IT system failures, performance bottlenecks, and security incidents to ensure high availability and data security.及時響應(yīng)和處理各類IT系統(tǒng)故障、性能瓶頸和安全事件,確保系統(tǒng)高可用和數(shù)據(jù)安全。
(4)Change and Release Management變更與發(fā)布管理:
Execute system and application changes, releases, and rollbacks according to change management processes to ensure business continuity.按照變更流程執(zhí)行系統(tǒng)和應(yīng)用的變更、發(fā)布、回滾等操作,確保業(yè)務(wù)連續(xù)性。
(5)Data backup and recovery數(shù)據(jù)備份與恢復(fù):
Develop and implement data backup and recovery strategies, conduct regular drills to ensure data integrity and availability.制定并執(zhí)行數(shù)據(jù)備份、恢復(fù)策略,定期進行備份演練,保障數(shù)據(jù)完整性和可用性。
(6)Safety compliance and inspection安全合規(guī)與巡檢:
Responsible for IT asset security management, access control, compliance checks, and security hardening; participate in information security incident response.負責IT資產(chǎn)安全管理、權(quán)限分配、合規(guī)檢查和安全加固,參與信息安全事件應(yīng)急響應(yīng)。
(7)Document and Knowledge Management文檔與知識管理:
Prepare and maintain O&M documentation, operation manuals, troubleshooting cases, and knowledge base.編寫和維護運維相關(guān)文檔、操作手冊、故障案例庫和知識庫。
(8)Continuous Improvement and Optimization 持續(xù)改進與優(yōu)化:
Continuously optimize O&M processes and tools to improve system stability and operational efficiency.持續(xù)優(yōu)化運維流程和工具,提升系統(tǒng)穩(wěn)定性和運維效率。